NEXUS PEN

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Frequently asked questions

Product

What is Nexus Pen?

Nexus Pen is an AI-powered ballpoint pen with a built-in color display. It connects to Donna, our AI assistant, wirelessly to give you instant voice-powered answers, explanations, and creative help, all without needing to pull out your phone.

Who is Nexus Pen for?

Nexus Pen is for ages 13 and up.

Does it still write when the battery is empty?

Yes. The ink is an erasable cartridge in a real ballpoint, so the pen writes with or without power.

How long does the battery last?

Nexus Pen charges over standard USB-C. We will publish measured battery life with the first production units. And because it writes with real ink, it keeps working as a pen even when the battery is empty.

Does Nexus Pen replace my phone?

Nexus Pen is designed to complement your phone, not replace it. The key benefit is that it keeps you focused, you get AI-powered answers without unlocking your phone and falling into social media or distractions. The pen stays in your hand while you work.

Can I use Nexus Pen with my computer?

Yes. Open the Chat with Donna page in Chrome or Edge on a laptop or PC, sign in, and click Connect Pen. The pen connects wirelessly. Other browsers do not support connecting a pen from a computer.

Why only 110 pens?

The first run is built before our production molds exist, so we assemble and test every pen by hand. 110 is how many we can build ourselves and still check personally.

Who makes Nexus Pen?

Nexus Pen LLC, an Illinois company.

AI and Donna

Who is Donna?

Donna is the AI assistant built into every Nexus Pen. She has five specialized modes (Answer, School, Research, Creative, and Language) and is designed to be helpful, patient, and context-aware. Donna runs on large language models tuned for the pen's audio pipeline.

How does Donna answer?

Hold the AI button and ask your question out loud. Donna works out the answer, says it through the pen's speaker and shows it on the color screen.

What AI modes are available?

Nexus Pen includes five AI modes: Answer (quick factual responses), School (Socratic homework help that guides without just giving answers), Research (deep analysis), Creative (writing, brainstorming, storytelling), and Language (translation and language learning). Family users can create custom modes. See the five modes.

Is there a free tier?

Yes. The Free plan gives you access to Answer and School modes with a daily query limit. It's a great way to experience Donna before upgrading. Plus and Family plans unlock all five modes, higher limits, and premium features.

Subscription

What is Donna Plus?

Donna Plus is a paid plan with all five modes. Every Founders Edition pen includes 3 months of it. See Plans for what each plan includes.

What plans are available?

We offer three personal plans: Free (15 answers/day), Plus and Family. See Plans for what each plan includes.

How does family sharing work?

With the Family plan, you can add up to 5 family members to your subscription. Each member gets their own account, personal query limit, and AI history. You manage billing from a single account while everyone gets their own personalized Donna experience.

Technical

How does it connect?

The pen connects wirelessly to the Nexus Pen app. There are no pairing codes.

Availability

Can I buy the Founders Edition?

The Founders Edition is not for sale yet. It goes on sale only after the pen completes FCC equipment authorization. Use Get notified and we will email you.

Still have questions?

Only 110 Founders Edition pens will be made.

Get notified when the Founders Edition goes on sale.